Frequently Asked Questions

 For more information, please feel free to contact us... 

What services does Patuza Payroll Specialists provide?

We offer comprehensive payroll services, including Payroll Administration, Payroll Implementation, Payroll Reporting & Compliance, Payroll Audit Engagement Support, Employee Leave & Self-Service (ESS) Administration, and Payroll Tax Consultation and Compliance. A detailed list of our services can be found on our website under the "Services" page.

Are you only providing services in Pretoria?

No, Patuza Payroll Specialists provides services beyond Pretoria. While we are headquartered in Pretoria, our team can support clients across South Africa through virtual consultations, remote payroll processing, and on-site services when necessary. Leveraging cloud-based payroll solutions like Sage 300 People and Sage Business Cloud, we efficiently serve businesses in multiple regions, ensuring seamless communication and service delivery regardless of location. Our support extends to organizations throughout South Africa, allowing us to meet clients’ payroll and HR needs wherever they are based.

How does Patuza ensure payroll tax compliance?

Our Payroll Tax Consultation and Compliance services include guidance on tax regulations, optimizing payroll tax management, and staying current with legislative updates to help clients avoid penalties and maximize tax efficiency.

What are the rates of your services?

Our rates vary based on the specific needs and scale of each client. Pricing is typically tailored to factors such as Scope of Services, Company Size, Customization and Implementation Needs, Ongoing Support, and Compliance Requirements. For a precise quote, we recommend a consultation to assess your organization’s unique requirements and tailor a pricing plan that aligns with your budget and service needs.

What is the process for procuring your services?

The process for procuring services from Patuza Payroll Specialists is straightforward and designed to ensure your needs are thoroughly understood and met. It begins with Initial Consultation: Potential clients contact us via our website, phone, or email to schedule an initial consultation. During this meeting, we’ll discuss your organization’s specific payroll and HR needs, the scope of services required, and any unique requirements you may have. Please visit our home page for more information regarding the service procurement process flow.

Are you licensed and insured?

Yes, Patuza Payroll Specialists is fully licensed and insured to provide payroll and tax consultation services. We are an official Sage Business Partner, which means we are certified to implement and manage Sage software solutions like Sage 300 People and Sage Business Cloud. Additionally, our team includes certified payroll professionals and tax practitioners who hold various industry designations, ensuring compliance with South African tax and payroll regulations.

How does Patuza ensure data security for payroll information?

We enforce data security measures, including encryption and access control, compliant with the Protection of Personal Information Act (POPIA). This ensures all payroll data is protected from unauthorized access and securely managed.